Hard Rock Hotel San Diego

207 Fifth Avenue

San Diego, CA 92101

Telephone (619) 702-3000

420 Room Hotel
Managed By Evolution Hospitality

Compensation: $17.25 per hour

About Us 

As a Banquet Set-up Attendant, you'll play a crucial role in creating memorable experiences for our guests. As the backbone of our event operations, you'll ensure each banquet is flawlessly set up and seamlessly cleaned up, all while delivering top-notch service with a smile. Embrace the excitement of varied shifts, including nights and weekends, and become an integral part of our hotel. If you're passionate about service excellence and thrive in a fast-paced setting, this is the perfect opportunity for you! 

KEY SKILLS/RESPONSIBILITIES

  • Customer Service Excellence: Deliver exceptional guest service with warmth and enthusiasm, ensuring a welcoming atmosphere and addressing guest needs promptly. 
  • Attention to Detail: Maintain cleanliness and organization in banquet areas, ensuring all equipment is stored properly and banquet rooms are secured after events. 
  • Communication: Present menus, answer guest inquiries, and take food and beverage orders with clarity and professionalism. 
  • Time Management: Efficiently manage varying shifts, including nights and weekends, to meet the demands of the work schedule. 
  • Safety Awareness: Adhere to safety and security procedures, reporting any unsafe conditions and ensuring proper use of equipment. 

EDUCATION & EXPERIENCE

  • Three to six months of related experience, or an equivalent combination of training and experience. 
  • Proficiency in reading, writing, and speaking the English language. 
  • Strong customer service skills with the ability to manage difficult or emotional situations and respond promptly to guest needs. 
  • Ability to meet work schedule demands, including occasional work outside of regular hours based on business needs. 

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Property Information

Application deadline for Colorado positions:

Hard Rock Hotel San Diego

420 Room Hotel

CENTER STAGE IN DOWNTOWN SAN DIEGO

There's something electric about being in the middle of it all. Hard Rock Hotel San Diego puts you in the limelight with chic accommodations in the heart of downtown and the famed nightlife of the Gaslamp Quarter. Whether you're here to catch a game at PETCO Park (located just one block away) or attend a corporate event at the San Diego Convention Center (right across the street), we'll take you there.

But we're so much more than a typical hotel in San Diego. Our award-winning service and stunning event venues amp up any occasion, with group packages that make your attendees all VIPs. And you can live it up without ever leaving the hotel—try a jam session in your suite with our complimentary Sound of Your Stay® service, or mouthwatering sushi at world-famous Nobu, and rooftop cocktails at Float rooftop lounge or 207 bar. Indulge your body at our full-service Rock Spa, or free your mind with a stress-crushing workout in our 24-hour fitness center.

WHERE EVERY EMPLOYEE IS A ROCK STAR!

Come to Hard Rock Hotel San Diego for a career you'll love, with incredible employee benefits. Working with us is a total rock experience! If you're passionate about music, and even more passionate about VIP guest service, you belong on our team. This is no ordinary hotel, and we don't hire ordinary employees. Our staff is as excited about the Hard Rock Hotel experience as the guests, with a focus on attentive, detailed service. If you're ready for something extraordinary, check out our openings to see where Hard Rock Hotel San Diego can take you.