At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Manager, you'll lead the way in ensuring the smooth operation of our Front Office, providing attentive, friendly, and efficient service to all guests. You'll play a crucial role in maximizing room revenue and occupancy while maintaining high standards of service. For OEM associates, overtime does apply and is calculated accordingly. If you’re a customer service superstar with strong leadership and problem-solving skills, committed to enhancing guest satisfaction and operational efficiency, Join our team and be part of creating unforgettable experiences for our guests!

KEY SKILLS/RESPONSIBILITIES

Customer Service Orientation: Deliver exceptional service to guests, ensuring their needs are met and their experience is enhanced throughout their stay.
Leadership and Supervisory Skills: Motivate, coach, counsel, and discipline Front Desk personnel, ensuring compliance with company standards and procedures.
Problem-Solving Ability: Anticipate and address issues proactively to ensure smooth operations and guest satisfaction.
Communication Skills: Clearly convey information and resolve concerns from co-workers and guests effectively.
Financial Acumen: Manage financial aspects of the Front Desk, including maximizing room revenue and occupancy through effective rate management and analysis.

EDUCATION & EXPERIENCE

5+ years of progressive experience in a hotel or related field with supervisory experience
2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
Proficient in Windows operating systems, spreadsheets, and word processing.
Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
Valid driver's license from the applicable state.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan

Property Information

Application deadline for Colorado positions:

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Cavalier Oceanfront Resort

Resort with 123 Rooms

San Simeon's Only Oceanfront Resort Just Minutes from Hearst Castle

Nestled on a scenic seaside bluff overlooking the Pacific Ocean, Cavalier Oceanfront Resort offers an authentic Central Coast experience. Located just three miles from Hearst Castle along beautiful Highway 1, our hotel is the perfect location for exploring local beaches, Paso Robles wine country, the elephant seal rookery and the seaside village of Cambria.