Join Our Team as a Front Desk Supervisor 

About Us 

As the Front Desk Supervisor, you will support our hotel in providing exceptional service to our guests. Your role will involve ensuring every guest feels welcomed and valued during their stay and lead a team to follow that same standard of service excellence. 

KEY SKILLS/RESPONSIBILITIES

• Guest Interaction: Greet guests with a friendly and helpful attitude, making sure check-ins and check-outs are smooth and pleasant experiences. Obtain all necessary information when taking reservations and monitor VIP and special guest requests. 
• Operational Oversight: Track logs and reports to ensure all processes are follwed. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. 
• Financial Responsibilities: tay informed about rates, packages, and promotions, and help maximize room revenue.  
• Team Leadership: Foster good communication and teamwork among staff members, assist in training new associates.  
• Problem Solving: Address guest concerns effectively and handle workplace issues efficiently and proactively. 
• Compliance and Standards: Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations.  
• Technical Skills: Enter, track, and report information in the brand systems.  

EDUCATION & EXPERIENCE

• At least 2 to 3 years of progressive experience in a hotel or related field required. 
• High School diploma or equivalent required; college coursework in a related field helpful. 
• Previous supervisory experience preferred. 
• Must have a valid driver’s license. 
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.  

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information Our Hotel The new Cambria® Hotel & Suites Anaheim Resort Area offers guests modern, resort-style amenities and an abundance of on-site dining and entertainment options. Stay close to popular attractions while enjoying our 30,000-square-foot water park, multiple swimming pools, an outdoor movie wall, putting green, several fast-casual restaurants and more. Located in the Anaheim Resort District, our upscale hotel offers easy access to the attractions that make this city a magical vacation spot. Disneyland is within walking distance, and the city’s ART shuttle—which offers transportation to the park—is adjacent to the hotel. The Anaheim Convention Center, Honda Center, Angel Stadium and Anaheim GardenWalk are just a few miles away. Contemporary, stylish guest rooms and suites offer little luxuries like Bluetooth-enabled mirrors, plush linens and spacious bathrooms with two showers, including a shower with a tub. When guests choose a premium family suite, they'll also enjoy room amenities like a fully equipped kitchenette, kid-friendly bunk beds and a separate living space with a queen-sized sofa bed. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.